MVSC Privacy Policy

Updated 2/10/2016

1. Acknowledgement and acceptance of terms

Motor Vehicle Software Corporation (“MVSC”) is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing MVSC at www.mvscusa.com or www.dmvdesk.com, you acknowledge and fully understand MVSC’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

2. Participating Merchant Policies

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website.Online merchants and others who participate in MVSC services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. Information We Collect and How We Use It

MVSC collects certain information from and about its users three ways: directly from our Web Server logs, the user, with Cookies, and with web beacons.

a. Web Server Logs. When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

i. Your Internet protocol address.

ii. The kind of browser or computer you use.

iii. Number of links you click within the site.

iv. State or country from which you accessed the site.

v. Date and time of your visit.

vi. Name of your Internet service provider.

vii. Web page you linked to our site from. Pages you viewed on the site.

b. Use of Cookies: MVSC may use cookies to personalize or enhance your user experience.

A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality. MVSC reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into mvscusa.com or dmvdesk.com a site that relies on third-party cookies).

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

c. Use of Web Beacons

“Web beacons” or clear .gifs are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons on this site from time to time for this and other purposes.

d. Non-Public Personal Information

We consider your use of the Service to be private. However, we may access or disclose information about you, your account and/or the content of your communications, in order to:

a. Process transactions pursuant to your request

b. comply with DMV rules or regulations,

c. comply with the law or with legal process served on us;

d. enforce and investigate potential violations of this contract; including use of the Service to participate in, or facilitate, activities that violate the law; or

e. protect the rights, property, or safety of MVSC, its affiliates, its officers, its employees, its customers, or the public. You consent to the access and disclosures outlined in this section.

We may use technology or other means to protect the Service, protect our customers, or stop you from breaching this contract. These means may include, for example, increased security. These means may hinder your use of the Service.

In order to provide you the Service, we may collect certain information about Service performance, your machine and yourService use. If you utilize the electronic filing or KSR functions within DMVDesk, we will ask you to run an activation utility to comply with certain security protocols required by the California Department of Motor Vehicles. We may automatically upload this information from your machine.

We agree to maintain physical, electronic and procedural safeguards that comply with federal and state laws, so as to maintain the confidentiality of all consumer information and data regarding Dealer’s customers that may come into our possession

4. Security Technologies

MVSC is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. Credit card (and/or ACH) information submitted to us is encrypted via Secure Socket Layer (SSL). This encryption method is used widely on the Internet to keep information secure. Although we use advanced encryption (Secure Socket Layers), we cannot guarantee the security of the information you transmit to us.

5. Accessing Web Account Information

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting our customer support at (877) DMV-DESK or emailing us at privacy@dmvdesk.com.

6. Changes to this Statement

MVSC has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

7. Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at MVSC or send your comments to : MVSC Legal Dept., 29219 Canwood St. Suite 205, Agoura Hills, CA 91301

MVSC will use commercially reasonable efforts to promptly respond and resolve any problem or question.